This Privacy Policy describes how Sutter Instrument collects, uses, and stores the information we get when you visit our website and/or register for our email newsletter and is in effect as of May 25th, 2018.
We collect your data (specifically outlined below), such as email address and other details, and location in order to send you our email newsletters, invitations to events and other information regarding Sutter products. Sutter does not share this information with 3rd parties, and we will never share your information without your explicit permission. Please read this notice carefully.
If you do not agree with any part of this Privacy Policy, do not use any of Sutter Instrument’s website or services. If at any any time you wish to remove your data from our systems, we will comply. (See “How to Ask Us to Delete Your Data” below.)
HOW WE USE YOUR INFORMATION
We use the personal information (such as email address, or physical address) that you directly provide to us for the following purposes:- To send you our email newsletter
- To send catalogs or product information through regular mail
Sutter will not share your personal information with any third party without your permission, except to select third parties who help run our website and send our emails. Please email us at info@sutter.com for an up-to-date list of third parties we use for users outside of the EU.
We also use non-personally identifiable information as part of Google Analytics (such as links you click on) for the following purposes:- To analyze profile or behavioral data to help us improve the content and products we offer you
- To improve our site
- To track usage trends to prepare for traffic load demands
- To efficiently distribute our emails
- To diagnose problems with our server so you can have an error-free experience
THE INFORMATION WE COLLECT
On our website and in our emails, you will be presented with the opportunity to sign up for newsletters. The type of information collected on those pages generally includes but is not limited to:- Email address
- Name
- Company/University address
- Billing address
- Content you visited
- Time spent on page
- Number of pages visited
- How often you visit our site
- Links clicked
- Determining if you found our content from another website
- Your internet protocol (IP) address—it’s usually associated with the place from which you enter the internet, like your internet service provider, your company or your university
More information about the type of information collected by Google Analytics can be found here: https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008
HOW WE STORE YOUR INFORMATION
All information described above is stored on nonpublic database servers. These servers are located in Sutter’s physical offices. A copy of our email address database is also located on a nonpublic marketing automation server maintained by Mail Chimp (www.mailchimp.com) for purposes of sending out our quarterly newsletter.HOW LONG WE STORE YOUR INFORMATION
We will store your information indefinitely unless you follow the instructions to delete your data as described below.HOW TO REQUEST THE INFORMATION WE STORE ABOUT YOU
If you would like to request the information we store about you, please email us at info@sutter.com with the subject “My Stored Data.”HOW TO ASK US TO DELETE YOUR DATA
If you would like to unsubscribe from our communications at any time, you may do so in the footer of any of our emails. If you would like us to delete your information entirely, please email us at info@sutter.com with the subject line “Delete My Data.” Otherwise, by continuing to interact with our website and emails, you provide us with permission to manage and use your data as described above.HOW TO UNSUBSCRIBE FROM EMAILS
You can opt out of receiving email communications at any time by clicking the “unsubscribe” link found at the bottom of all of our emails.LINKS TO OTHER SITES
Sutter Instrument may create links allowing you to access third-party sites or the site of our resellers and distributors. Sutter is not responsible for the content that appears on these sites and does not manage how data is collected on these sites. Please read those sites’ individual privacy policies to see how they’ll use your data.MODIFICATION TO THIS POLICY
Sutter Instrument reserves the right to change this policy from time to time. However, all changes will be posted to this Privacy Policy at the time such changes are made. The date of the most recent revisions will appear on this page, so please check back. Please note that continued access of www.sutter.com will constitute your acceptance of any changes or revisions to the Privacy Policy.Thank you for taking the time and interest to review Sutter’s privacy policy. If you have any further questions or concerns, please contact us at any time. Please send all emails to: info@sutter.com